At HimMatch, we are committed to protecting the privacy of our members. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application and static web pages.
1. Information We Collect
To provide a secure and customized matrimonial experience, we collect the following types of information:
- Personal Account Details: Name, phone number, email address, date of birth, gender, and login credentials.
- Matrimonial Profile Details: Cultural background, location details (state, district, and native village), education, career, lifestyle, and marriage expectations.
- Media Uploads: Photos, video introductions, and voice introductions uploaded to your profile to help match seekers connect.
- Identity Verification Documents: Aadhaar card, government IDs, and selfie verification photos. These verification documents are highly encrypted and used strictly for identity confirmation. They are never visible to other users.
2. How We Use Your Information
We use the collected information for the following core purposes:
- To create and manage your matrimonial account and profile.
- To verify user identities and calculate Trust Scores, ensuring a spam-free platform.
- To run our AI compatibility matching algorithm to recommend suitable life partners.
- To enable secure communication between matched profiles.
- To process premium membership payments securely using integrated, industry-standard gateways.
3. Data Protection and Encryption
We implement robust security measures to protect your sensitive personal data:
- End-to-End Encryption: All critical user information, including identity documents and private chats, is transmitted over secure SSL protocols and stored with AES-256 encryption.
- Strict Access Controls: Access to user verification documentation is strictly restricted to authorized Trust and Safety personnel during the audit phase.
- Data Retention: We retain your profile data only as long as your account is active. When you delete your account, your personal details, uploaded media, and verification logs are permanently deleted from our primary databases within 30 days.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We only share information in the following limited circumstances:
- With Other Seekers: Your public matrimonial profile details (excluding contact details, verification documents, and restricted photos) are visible to other registered and verified seekers.
- With Parents/Family Accounts: If you connect your account with a Family Account, authorized family members can view your shortlisted matches.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Your Privacy Rights
You have control over your data on HimMatch. Through your account settings or by contacting support, you can:
- Access, update, or correct your profile information at any time.
- Adjust privacy controls to limit who can view your photos and bio.
- Request temporary deactivation or permanent deletion of your account and all associated data.
6. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact our Trust and Safety team at:
Email: support@himmatch.com